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The European e-Competence Framework



The e-Competence Framework, is a tool to describe the skills of professionals in ICT-related roles.The e-CF is a reference for job and role descriptions, skill development, training and education.The framework has been developed by a large number of European ICT and  HR experts in the context of the CEN Workshop on ICT Skills.The European e-Competence Framework is structured from four dimensions. These dimensions reflect different levels of business and human resource planning requirements in addition to job/ work proficiency guidelines.


The four dimensions of the e-CF are specified as follows:

The 40 e-competencies of the e-CF

Click on the competency code in the list for the full description.

Dimension 1
e-competence area
Dimension 2
e-Competence: Title + generic description
A.4 Product / Service Planning
Analyses and defines current and target status. Estimates cost effectiveness, points of risk, opportunities, strengths and weaknesses, with a critical approach. Creates structured plans; establishes time scales and milestones, ensuring optimisation of activities and resources. Manages change requests. Defines delivery quantity and provides an overview of additional documentation requirements. Specifies correct handling of products, including legal issues in accordance with current regulations.
Dimension 3
e-Competence proficiency levels (on e-CF levels e-1 to e-5, related to EQF levels 3 to 8
Level 2
Acts systematically to document standard and simple elements of product.

Level 3
Exploits specialist knowledge to create and maintain complex documents of the project or product.

Level 4
Provides leadership and takes responsibility for, developing and maintaining overall plans.

Dimension 4
Knowledge examples Knows/ Aware of/ Familiar with:
- K1 effective frameworks for project governance plans
- K2 typical KPI (key performance indicators)
- K3 basic decision-making methods
- K4 IPR principles and regulation
- K5 agile techniques
- K6 structured Project Management Methodologies (e.g. agile techniques)
- K7 optimisation methods (e.g. lean management)
- K8 new emerging technologies
Skills examples Able to:
- S1 identify all potential targets for the product or project
- S2 define the communication plan; identify key users and create related documentation
- S3 produce quality plans
- S4 ensure and manage adequate information for decision makers
- S5 manage the change request process
- S6 manage the product/ service development management lifecycle (inclusive of the formal change request process)

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