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The European e-Competence Framework



The e-Competence Framework, is a tool to describe the skills of professionals in ICT-related roles.The e-CF is a reference for job and role descriptions, skill development, training and education.The framework has been developed by a large number of European ICT and  HR experts in the context of the CEN Workshop on ICT Skills.The European e-Competence Framework is structured from four dimensions. These dimensions reflect different levels of business and human resource planning requirements in addition to job/ work proficiency guidelines.


The four dimensions of the e-CF are specified as follows:

The 40 e-competencies of the e-CF

Click on the competency code in the list for the full description.

Dimension 1
e-competence area
Dimension 2
e-Competence: Title + generic description
E.9 IS Governance
Defines, deploys and controls the management of information systems in line with business imperatives. Takes into account all internal and external parameters such as legislation and industry standard compliance to influence risk management and resource deployment to achieve balanced business benefit.
Dimension 3
e-Competence proficiency levels (on e-CF levels e-1 to e-5, related to EQF levels 3 to 8
Level 4
Provides leadership for IT governance strategy by communicating, propagating and controlling relevant processes across the entire IT infrastructure.

Level 5
Defines and aligns the IT governance strategy incorporating it into the organisations corporate governance strategy. Adapts the IT governance strategy to take into account new significant events arising from legal, economic, political, business or environmental issues.

Dimension 4
Knowledge examples Knows/ Aware of/ Familiar with:
- K1 the IT infrastructure and the business organisation
- K2 the business strategy of the company
- K3 the business values
- K4 the legal requirements
Skills examples Able to:
- S1 manage applicable governance models
- S2 analyse the business context of the company and its evolution
- S3 define and implement appropriate key performance indicators (KPI’s)
- S4 communicate the value, risks and opportunities derived from the IS strategy

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