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The European e-Competence Framework



The e-Competence Framework, is a tool to describe the skills of professionals in ICT-related roles.The e-CF is a reference for job and role descriptions, skill development, training and education.The framework has been developed by a large number of European ICT and  HR experts in the context of the CEN Workshop on ICT Skills.The European e-Competence Framework is structured from four dimensions. These dimensions reflect different levels of business and human resource planning requirements in addition to job/ work proficiency guidelines.


The four dimensions of the e-CF are specified as follows:

The 40 e-competencies of the e-CF

Click on the competency code in the list for the full description.

Dimension 1
e-competence area
Dimension 2
e-Competence: Title + generic description
E.2 Project and Portfolio Management
Implements plans for a programme of change. Plans and directs a single or portfolio of ICT projects to ensure co-ordination and management of interdependencies. Orchestrates projects to develop or implement new, internal or externally defined processes to meet identified business needs. Defines activities, responsibilities, critical milestones, resources, skills needs, interfaces and budget. Develops contingency plans to address potential implementation issues. Delivers project on time, on budget and in accordance with original requirements. Creates and maintains documents to facilitate monitoring of project progress.
Dimension 3
e-Competence proficiency levels (on e-CF levels e-1 to e-5, related to EQF levels 3 to 8
Level 2
Understands and applies the principles of project management and applies methodologies, tools and processes to manage simple projects.

Level 3
Accounts for own and others activities, working within the project boundary, making choices and giving instructions; manages and supervises relationships within the team; plans and establishes team objectives and outputs and documents results.

Level 4
Exploits wide ranging skills in project management to work beyond project boundary. Manages complex projects or programmes, including interaction with others. Influences project strategy by proposing new or alternative solutions. Takes overall responsibility for project outcomes, including finance and resource management. Is empowered to revise rules and choose standards.

Level 5
Provides strategic leadership for extensive interrelated programmes of work to ensure that Information Technology is a change enabling agent and delivers benefit in line with overall business strategic aims. Applies extensive business and technological mastery to conceive and bring innovative ideas to fruition.

Dimension 4
Knowledge examples Knows/ Aware of/ Familiar with:
- K1 a project methodology, including approaches to define project steps and tools to set up action plans
- K2 technologies to be implemented within the project
- K3 company business strategy and business processes
- K4 development and compliance to financial plans and budgets
Skills examples Able to:
- S1 identify project risks and define action plans to mitigate
- S2 define a project plan by breaking it down into individual project tasks
- S3 communicate project progress to all relevant parties reporting on topics such as cost control, schedule achievements, quality control, risk avoidance and changes to project specifications
- S4 delegate tasks and manage team member contributions appropriately
- S5 manage external, contracted resources to achieve project objectives
- S6 optimise project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities

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