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The European e-Competence Framework



The e-Competence Framework, is a tool to describe the skills of professionals in ICT-related roles.The e-CF is a reference for job and role descriptions, skill development, training and education.The framework has been developed by a large number of European ICT and  HR experts in the context of the CEN Workshop on ICT Skills.The European e-Competence Framework is structured from four dimensions. These dimensions reflect different levels of business and human resource planning requirements in addition to job/ work proficiency guidelines.


The four dimensions of the e-CF are specified as follows:

The 40 e-competencies of the e-CF

Click on the competency code in the list for the full description.

Dimension 1
e-competence area
Dimension 2
e-Competence: Title + generic description
D.10 Information and Knowledge Management
identifies and manages structured and unstructured information and considers information distribution policies. Creates information structure to enable exploitation and optimisation of information for business benefit. Understands appropriate tools to be deployed to create, extract, maintain, renew and propagate business knowledge in order to capitalise from the information asset.
Dimension 3
e-Competence proficiency levels (on e-CF levels e-1 to e-5, related to EQF levels 3 to 8
Level 3
Analyses Business processes and associated information requirements and provides the most appropriate information structure.

Level 4
Integrates the appropriate information structure into the corporate environment.

Level 5
Correlates information and knowledge to create value for the business. Applies innovative solutions based on information retrieved.

Dimension 4
Knowledge examples Knows/ Aware of/ Familiar with:
- K1 methods to analyse unstructured information and business processes
- K2 IT devices and tools applicable for the storage and retrieval of data
Skills examples Able to:
- S1 gather internal and external knowledge and information needs
- S2 formalise customer requirements
- S3 translate/ reflect business behaviour into structured information
- S4 make information available

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