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ICT Roles



As a response to the huge number of ICT Profile Frameworks and Profile descriptions used today in European ICT Business and Qualification systems, the CEN Workshop on ICT Skills created a number of representative ICT Profiles covering, at their level of granularity, the full ICT Business process.The profiles may be used for reference, or for the basis to develop further profile generations, by European stakeholders. Structured from six main ICT Profile families, these Profiles reflect the top of a European ICT Profiles family tree. The concept devised is broadly analogous to human genetics where the genes of one generation pass down to the next. In the same way it is envisaged that the core components of the 23 Generation 2 Profiles will pass down to profiles constructed to meet specific stakeholder requirements.These ICT Profiles have been published in the CEN Workshop Agreement CWA 16458.



The 23 Profiles combined with e-competences from the e-CF, provide a gene pool for the development of tailored profiles that may be developed by European ICT sector players in specific contexts and with higher levels of granularity.

Summary statement Designs and maintains the Enterprise Architecture
Mission Balances technological opportunities with business (process) requirements. Maintains a holistic view of the organisation's strategy, processes, information and ICT assets. Links the business mission, strategy and processes to the IT strategy.
Accountable Responsible Contributor
  • Enterprise Architecture
    • Business Plan
    • Business Process Definition
    • Knowledge or Information Base
    • New technology integration proposal
    Main task(s)
  • Devise business improvement opportunities and create proposals
  • Align IT strategy and planning with the organisation's business goals
  • Streamline business processes, functions, procedures and workflows and apply a consistent implementation approach
  • Manage stakeholder engagement in the development of new processes and systems and verifies feasibility
  • Conduct post-implementation reviews to evaluate benefits accrued from new processes and systems
  • E-competences
    A.1 IS and Business Strategy Alignment
    Level 4
    A.3 Business Plan Development
    Level 3
    A.5 Architecture Design
    Level 4
    A.7 Technology Trend Monitoring
    Level 5
    E.7 Business Change Management
    Level 4
    KPI area Quality and consistency of enterprise architecture aligned with business objectives

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