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e-Competence Certificates

eSkills training and certification are often hard to compare. They may be very specific and focused on the latest technology of one of the hardware or software suppliers, or more generic and providing overview of a field like architecture, business analysis or information security.One solution for this enigma is comparing learning outcomes with the e-competences defined in the e-Competence Framework e-CF and with the ICT Profiles of the CEN Workshop on ICT Skils. This is the core idea of the Certification Profiles listed below.

A Certification Profile contains the core information about an eSkills related certificate and shows which e-competencies match with obtaining the certificate and compares those with the most relevant ICT-profiles.

Title A+
Provider CompTIA
Web source http://certification.comptia.org/getCertified/certifications/a.aspx
Description CompTIA A+ certification validates foundation-level knowledge and skills necessary for a career in IT support.
Target Group - Starting point for career in PC support, e.g. enterprise technician
- Starting point for career in PC support, e.g. field service technician
- Starting point for career in PC support, e.g. PC or support technician
- Starting point for career in PC support, e.g. IT administrator
Corresponding ICT profiles - NETWORK SPECIALIST
- SYSTEMS ADMINISTRATOR
- TECHNICAL SPECIALIST
Prerequisites - None
Main subject(s) - computer technology
- installation
- preventative maintenance
- networking
- security
- resolve problems using troubleshooting and tools
- customer service
- communication skills


Competence covered with this certificate Competence from the ICT Profiles
e-CF competency Level G/P/S NETWORK SPECIALISTSYSTEMS ADMINISTRATORTECHNICAL SPECIALIST
B.1 Application Development 2
B.2 Component Integration 2 S 22
B.3 Testing 1 G 2
B.4 Solution Deployment 3 S 2
C.1 User Support 2 G 2
C.2 Change Support 2 P 3
C.3 Service Delivery 1 S 2
C.4 Problem Management 3 S 223
E.8 Information Security Management 2 G 22

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Any mapping to the e-CF will have to deal with cases where the e-competence at hand, e.g. in a learning outcome, does not fit the description in the e-CF to its full extend. Here we used a grading (G/P/S) such that for e-competency:

For each e-competency the G (General), P (Partial) and S (Superficial) indicate the extend the competency is covered by the certificate:

 
The methodology behind the Certification Profiles has been developed during the eSkills Quality study for the European Commission. The final report of this study is available here.