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e-Competence Certificates

eSkills training and certification are often hard to compare. They may be very specific and focused on the latest technology of one of the hardware or software suppliers, or more generic and providing overview of a field like architecture, business analysis or information security.One solution for this enigma is comparing learning outcomes with the e-competences defined in the e-Competence Framework e-CF and with the ICT Profiles of the CEN Workshop on ICT Skils. This is the core idea of the Certification Profiles listed below.

A Certification Profile contains the core information about an eSkills related certificate and shows which e-competencies match with obtaining the certificate and compares those with the most relevant ICT-profiles.

Title EPI Certified IT Professional (CITP)
Provider EPI
Web source https://www.exin.com/NL/en/certifications/&exam=certified-information-technology-professional
Description CITP® (Certified IT Professional) is designed to test the skills, knowledge and competencies required of the modern IT professional working at the entry level of IT. CITP® covers the fundamental processes of IT operations. CITP® candidates will become instantly productive having gained knowledge and understanding of the demands in today’s IT infrastructures. Their improved capabilities will deliver immediate results – increasing efficiency and significantly reducing the margin for errors.
Target Group - IT Professionals from entry level
Corresponding ICT profiles - ICT SECURITY SPECIALIST
- SERVICE DESK AGENT
- SYSTEMS ADMINISTRATOR
Prerequisites - Evidence of CITP training including performance of the lab exercises
Main subject(s) - IT Strategy
- Applications
- Systems Administration
- Business Continuity Planning
- Documentation
- Service Management
- IT Organization
- Vendor Selection
- Project Management
- Risk
- Information Security
- Quality


Competence covered with this certificate Competence from the ICT Profiles
e-CF competency Level G/P/S ICT SECURITY SPECIALISTSERVICE DESK AGENTSYSTEMS ADMINISTRATOR
A.4 Product / Service Planning 2 P
A.6 Application Design 1 S
B.1 Application Development 1 S
B.2 Component Integration 2 S 2
B.3 Testing 1 S 2
B.4 Solution Deployment 1 S
B.5 Documentation Production 2 P
C.1 User Support 1 S 22
C.2 Change Support 3
C.3 Service Delivery 2 S 31
C.4 Problem Management 2 S 22
D.10 Information and Knowledge Management 3
D.4 Purchasing 2 P
D.9 Personnel Development 3 S 3
E.2 Project and Portfolio Management 2 P
E.3 Risk Management 2 P
E.6 ICT Quality Management 2 P
E.8 Information Security Management 2 S 32

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Any mapping to the e-CF will have to deal with cases where the e-competence at hand, e.g. in a learning outcome, does not fit the description in the e-CF to its full extend. Here we used a grading (G/P/S) such that for e-competency:

For each e-competency the G (General), P (Partial) and S (Superficial) indicate the extend the competency is covered by the certificate:

 
The methodology behind the Certification Profiles has been developed during the eSkills Quality study for the European Commission. The final report of this study is available here.