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e-Competence Certificates

eSkills training and certification are often hard to compare. They may be very specific and focused on the latest technology of one of the hardware or software suppliers, or more generic and providing overview of a field like architecture, business analysis or information security.One solution for this enigma is comparing learning outcomes with the e-competences defined in the e-Competence Framework e-CF and with the ICT Profiles of the CEN Workshop on ICT Skils. This is the core idea of the Certification Profiles listed below.

A Certification Profile contains the core information about an eSkills related certificate and shows which e-competencies match with obtaining the certificate and compares those with the most relevant ICT-profiles.

Title Microsoft Certified Solution Expert (MCSE `HW`)
Provider Microsoft
Web source http://www.microsoft.com/learning/en/us/certification/mcse.aspx
Description The MCSE certification program is aimed for IT professionals working with Microsoft technologies.
Target Group - IT Professionals
- Support Technicians
- (Server) Administrators
Corresponding ICT profiles - SYSTEMS ADMINISTRATOR
- SERVICE DESK AGENT
Prerequisites - None
Main subject(s) - Installing, upgrading hardware
- Configure hardware
- Monitor performance
- Support


Competence covered with this certificate Competence from the ICT Profiles
e-CF competency Level G/P/S SYSTEMS ADMINISTRATORSERVICE DESK AGENT
B.2 Component Integration 2 P 2
B.3 Testing 1 P 2
B.4 Solution Deployment 1 G
C.1 User Support 2 G 22
C.2 Change Support 2 G
C.3 Service Delivery 1 P 1
C.4 Problem Management 2 P 22
E.8 Information Security Management 2 S 2

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Any mapping to the e-CF will have to deal with cases where the e-competence at hand, e.g. in a learning outcome, does not fit the description in the e-CF to its full extend. Here we used a grading (G/P/S) such that for e-competency:

For each e-competency the G (General), P (Partial) and S (Superficial) indicate the extend the competency is covered by the certificate:

 
The methodology behind the Certification Profiles has been developed during the eSkills Quality study for the European Commission. The final report of this study is available here.